PRIVACY POLICY

Enhanz Solutions

Effective Date: Dec 25th 2025

Enhanz Solutions (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, use our services, or interact with our digital platforms.

Website: https://enhanzsolutions.com

1. Scope of This Policy

This Privacy Policy applies to:

* Our website and landing pages

* GoHighLevel-powered forms, funnels, calendars, and surveys

* AI chat widgets and voice assistants

* SMS, email, phone calls, and automated communications

* Analytics and tracking tools

* This policy does not apply to third-party websites or services not controlled by Enhanz Solutions.

2. Consent

By accessing our website, submitting a form, booking an appointment, or communicating with us via chat, phone, SMS, or email, you consent to this Privacy Policy and agree to the collection and use of your information as described.

3. Information We Collect

a. Information You Provide

We may collect personal information when you:

* Fill out a form or survey

* Book an appointment or request a consultation

* Communicate via email, SMS, chat, or phone

This may include:

* Name

* Business name

* Email address

* Phone number

* Message content

* Appointment details

* Any information you voluntarily provide

b. Automatically Collected Information

We may automatically collect:

* IP address

* Browser and device type

* Pages visited and interactions

* Date/time stamps

* Referral sources

This information is used for analytics and performance optimization.

4. Use of GoHighLevel (LeadConnector)

We use GoHighLevel, operated by LeadConnector, as our CRM and communication platform. Through this system, we may:

* Store lead and contact information

* Send SMS, email, or voice messages

* Record calls where legally permitted

* Use AI-powered chat and voice assistants

* Trigger automated workflows and follow-ups

All data is handled securely and used only for legitimate business purposes.

5. How We Use Your Information

We use your information to:

* Provide and manage our services

* Respond to inquiries and support requests

* Schedule and manage appointments

* Deliver AI-powered interactions

* Send service-related updates and reminders

* Send marketing or promotional messages (opt-out available)

* Improve website and service performance

* Prevent fraud or misuse

6. SMS, Email & Communication Consent

By providing your phone number or email address and explicitly opting in, you consent to receive transactional and service-related messages, appointment reminders, follow-ups, and marketing communications from Enhanz Solutions where applicable.

SMS Consent Collection
We collect SMS consent through website forms, service inquiry forms, and required consent checkboxes where users explicitly agree to receive text messages from Enhanz Solutions. Consent to receive SMS messages is not a condition of purchasing any goods or services.

You may opt out at any time by replying STOP to SMS messages, clicking unsubscribe links in emails, or contacting us directly.

Message and data rates may apply.

7. Cookies and Tracking

We use cookies and tracking technologies to:

* Analyze traffic and usage patterns

* Improve user experience

* Optimize marketing performance

You may disable cookies through your browser settings.

8. Data Security

We implement reasonable technical and organizational measures to protect personal information from unauthorized access, loss, misuse, or disclosure. Access is limited to authorized personnel and trusted service providers.

9. Data Sharing

Enhanz Solutions does not sell, rent, or share personal information for marketing or promotional purposes.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share limited information with trusted subcontractors and service providers only as necessary to support business operations such as customer service, CRM management, communication delivery, and technical infrastructure. These providers are contractually obligated to protect the data and use it solely for the intended support purpose.

10. GDPR Rights (EEA Residents)

You have the right to:

* Access your personal data

* Request correction or deletion

* Restrict or object to processing

* Request data portability

* Requests will be addressed within 30 days.

11. CCPA Rights (California Residents)

California residents have the right to:

* Know what personal data is collected

* Request deletion of personal data

* Opt out of data sharing (we do not sell data)

* Exercise rights without discrimination

12. Children’s Information

Enhanz Solutions does not knowingly collect personal information from children under the age of 13. If such information is discovered, it will be promptly removed.

13. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page and take effect immediately upon posting.

14. Contact Information

For privacy-related questions or requests:

Enhanz Solutions
Email: [email protected]
Website: https://enhanzsolutions.com